Work From Home, Working On a Better You

Work From Home - Infiniti
Work From Home – Infiniti

While it’s a dream for many employees to work from home, there are a set of people who are finding it a ladder, difficult to climb. As the corona virus outbreak grows more companies are adapting the “Work From Home” regime which actually works in favor of the employees, making them more skillful and efficient.

Working from home has its own list of benefits amongst which is having a flexible schedule. You can still run late on a timeline and keep yourself calm because after all you are working in your own comfort zone, in your own house! Working in an environment which is your own living space makes it a lot more relaxing for an individual, one can listen to his/her favorite band and can still make presentations in one go. Multitasking is another thing in which the employees are going to master as they get an opportunity to balance their personal and professional life altogether.

You are not working only on the things that are told to you, but with that you are trying to make a way to get things done in a more skillful manner. Employees get an upper hand here as they are trying to improvise their working patterns and are also learning new things.

Talking about one more benefit is that the employees are standing out as a self-reliant individual by not entrusting their work on others and adding their own touch of perfection to the work.

Working from home has more to do with creativity and it also makes one less stressful, the pressure that the employees face in office is not relevant anymore as they are working in a stress-free environment and in a more light and peaceful mood.

So, if you are one of those employees who are getting a chance to work from their homes, then make the best out of this time as it is going to make you stand out as a different and more creatively productive individual. Have a blissful time working from home!

Ideas to Improve your Customer Experience

We all know customer behavior changes as per market trends. Hence, am sharing some of the key points which you need to focus on, for enhancing customer experience.

• Find out touch points of your customer – Touch points essentially are all mediums where your customer is interacting with your business and services like website, online platforms, salesperson, office or store

• Easy to find – Customers will come to you only when you are visible to them. In today’s digital world you have to make your strong online presence so that customers will not need to take much effort to find you!

• Keep it simple – Website or an app that requires more than 3 clicks to give what is needed or searched! For instance, I always appreciate brands like Dominos…Their website or app or their voice contact is so seamless and simple. An ideal example of customer experience!

 • Customize experiences – For every business is different and so are the heterogeneity of customers. Empathize the latent needs which may reflect in the customer behavior and this could be the very opportunity for your brand as a differentiator.